Dear Mediabank UserMedia Netwerk are changing the way we handle Mediabank uploads.
These changes only concern networks that HAVE outgoing firewall restrictions applied. If you are uncertain, please contact your local IT department. If you are not in charge of setting up firewall rules, please forward this to the right person.
In order for us to receive files, your firewall rules must be updated by Monday 24/10-16 between 0800-0900 CET.
Due to an increase in bandwidth capacity and securing our network further, we will move all file transfer services, excluding mobile uploads, to IP-Address range 18.104.22.168/26. In order to maintain communication with Mediabank, you may need to add the new IP-range in your firewall if restrictions on IP is set. We recommend an identical rule set for all servers to 22.214.171.124/26, since we will add new services in this range later.
A description of commonly used ports and protocols of our services today can be found below.
If you have restrictive outgoing rules, you must open for the following services FROM CLIENT to 126.96.36.199/26:
For Aspera Connect:
For incoming data FROM MEDIABANK we recommend the following ports to be open from 188.8.131.52/28(255.255.255.224) to your M-BOX host:
For Aspera Point-to-point:
tcp-22, 2222 otherwise custom agreed port.
Please register a ticket at support.mediabank.me in case anything should not work as expected - or call us at +47 23 68 80 90 - and we will assist you.
The Mediabank Team